Deal with confidence
Trust and safety are built into every part of ReverseThrift, from escrow-ready payments to verified profiles and active moderation.
Safety at every step
Escrow-ready payments
Buyer payments are held securely and only released to the seller once the order is confirmed, so money never changes hands on a promise alone.
Verified sellers
Sellers can verify their email, phone, ID or business. Verification badges and a trust score appear on every offer so you always know who you’re dealing with.
Transparent reviews
Ratings and reviews come only from buyers who completed genuine orders. No fake feedback, no pay-to-play visibility.
Easy reporting
Report any request, offer, message or profile in a couple of taps. Every report is reviewed by our moderation team.
Fair dispute resolution
If something goes wrong, open a dispute. Because funds sit in escrow, our team can review evidence before releasing or refunding money.
Active moderation
We monitor for prohibited items, scams and abusive behaviour, and remove content or accounts that break the rules.
Staying safe as a buyer
- Keep conversations and payments on the Platform so you stay protected by escrow.
- Check a seller’s trust score, verification badges and reviews before accepting an offer.
- Read offer details carefully — price, condition, delivery time and warranty.
- Only confirm the order once you’ve received exactly what was promised.
Staying safe as a seller
- Describe your offers honestly, with clear photos and accurate condition.
- Communicate promptly and set realistic delivery timeframes.
- Never ask a buyer to pay outside the Platform — it removes their protection and yours.
- Build your reputation with completed orders and genuine reviews.
See something that isn’t right?
Report it and our team will review it. Together we keep ReverseThrift safe for everyone.